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Hoteliers adjust hiring for millennials in analytics

Monday, August 21, 2017  
Posted by: Taylor Salvato
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Hoteliers adjust hiring for millennials in analytics
By: Danielle Hess

Much of the world has been focused on how millennials’ careers goals are much different than those of older generations, but hoteliers said that’s not the case when it comes to analytical roles within the hotel industry.

The focus on millennials might be more about the sheer number of them than about their distinct needs.

“If you do look at that millennial segment … it is now the largest proportion of the U.S. population, not necessarily the working population, but all over …,” said Simon Turner, managing member at Alpha Lodging Partners, while moderating a panel titled “Analytical talent and the millennial mindset” at the Hotel Data Conference.

“I think we all know that this is the group, if we’re going to have (productive) enterprises, we’re going to have to manage this group.”

But hiring for analytical roles is focused more on finding the right skillset, regardless of generational sets, panelists said.

“I give data sets out for hiring, and I’m looking for that one person who is going to come back with just a little bit more,” said Kelly McGuire, SVP of revenue management at MGM Resorts International. “There is an answer, but then there’s the good revenue management answer. You know … where are we going to maximize profit? Or where are we going to maximize price?”


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